Terms and Conditions

Bookings

1. Bookings made by email and or telephone will remain firm provided we receive the amount due within 48 hours.

2. If you stay starts within 90 days of the date you make the booking you are required to pay the total price of the holiday to confirm your booking. We will provide you with the relevant details. If you are unsure about these please ask us.

3. For all bookings if your holiday starts more than 90 days after the date you make the booking you are required to pay a non refundable deposit of 30% of the total rent due for the period booked at the time of confirming the booking. Balance is due within 90 days of arrival.

4. Bookings will not normally be accepted for periods of less than 3 days but we suggest you check with us first as sometimes arrangements can be made.

5. For all bookings once we receive the non refundable deposit we will provide you with a confirmation of booking.

6. Because of the personal nature of the accommodation with which you are being provided we will not accept a villa booking where the number in your party exceeds the number on the invoice which is issued to you nor will any booking deemed to have been accepted until the non refundable deposit has been received. We reserve the right to refuse entry to your party if either one of these situations arise and you will forfeit the payment.

   Payment

7. All payments must be received in US Dollars. We will accept other currencies provided you have previously agreed an applicable rate of exchange with us at the time your payment is made.

8. We will provide payment details for the non refundable deposit. Monies received into our account must be for at least the non refundable deposit amount. All bank charges must be for you to bear. We cannot take credit cards.

9. Full payment must be received 90 days in advance. If it is not we reserve the right to assume you are no longer coming and will look to relet the villa. In all cases the non refundable deposit is non refundable - please see cancellation policy.

   Cancellation

10. For all bookings the non refundable deposit of 30% is non refundable.

11. If you need to cancel or amend a booking, charges may be payable depending on the amount of notice given.

12. In the unlikely event that a booking needs to be cancelled due to events beyond our control which render the Beach Hut unavailable or unfit for the purposes of your stay, we will refund any amounts already paid and assist in finding an alternative property.  It is a condition of your booking that you take out adequate insurance which is appropriate for your needs.

    Holiday Letting

13. Once we have accepted your booking and received payment of the non refundable deposit amount due we will issue a confirmation. You will then be required to make full payment as set out above and below and in accordance with our policy:

    You agree: 
    (a) not to make any change or alteration to the properties or fix anything to the walls or damage it in any way or remove any of the furniture or effects or carry out any redecorations. 
    (b) not to use the properties other than as a private holiday residence for the people specified on the booking form specifically you may not hold parties or dinners for more than six people, or receive more than six guests, without our prior consent. 
    (c) not to behave in a way that might conceivably cause embarrassment to the owner or neighbours or others sharing the property. 
    (d) to keep a record of all telephone calls made during your period of booking and to pay such charges and any other charges incurred during your stay. 
    (e) to pay for the washing or repair of any item within the boundaries of the property specified in the booking form which is soiled or damaged during your stay except for reasonable and normal wear and tear. 
    (f) to allow the owner and or his representatives with or without workmen to enter and view the property on reasonable notice (except in the case of emergency where no notice shall be necessary) to carry out repairs which may be necessary during your stay. 
    (g) To report to the owner or the property manager any disrepair or defect in the property or facility of the property as soon as possible. 
    (h) not to sublet the property 
    (i) not to ask any of the staff to leave the property other than in order to purchase food or goods that you have reasonably requested and they having agreed to do so you having provided the funds to carry out such money as necessary to carry out such purchase.
    If at any time during your stay you break any of your obligations then we reserve the right to re-enter the property and your holiday letting will then immediately end without prejudice to any other rights and remedies which the Owner and or his representatives may have.

    Insurance

14. It is a CONDITION of booking that every member of your party must have adequate insurance cover against all risks related to accidental damage to both yourselves and the property as well as medical and emergency expenses, and any events resulting from Force Majeure; this should include loss and damage to personal effects and medical insurance to include evacuation and repatriation as well as general travel insurance.  By making a booking it will signify that you have done this and we will not remind you of this and in so doing absolve The Good Spirit Co. or its subsidiaries or representatives of any liability what so ever in this regard. We also recommend that you take out insurance to cover the eventuality that you may need to cancel the holiday due to sickness or other inability to travel at the time of your confirmed booking.

    Links to other sites

15. The Site may contain links to third party Web Sites. These links are provided solely as a convenience to you and not as an endorsement by The Good Spirit Co. of the contents on such third party Web Sites. The Good Spirit Co. is not responsible for the content of linked third party sites and does not make any representations regarding the content or accuracy of materials on such third party Web Sites. If you decide to access linked third-party Web Sites, you do so at your own risk.

    Disclaimer

16. For the avoidance of any doubt, neither The Good Spirit Co. or its representatives nor the Owner or Manager will be responsible for any financial loss or for damage to the belongings of any persons permitted to occupying the property or for any injury sustained by them or any member of their party whilst such persons are either staying at the property or traveling to from or in Sri Lanka whether on their way to the property or not.

17. The Good Spirit Co. uses a number of organisations agents and companies in providing transport and or accommodation throughout Sri Lanka and shall not be held responsible in any way for their conduct and or injury and or loss sustained to or suffered by any member of the party or their companions for any reason whatsoever. 

18. You should also be aware that the swimming pool has no markings and its use and diving by any member of your party is entirely at the user’s risk. We advise the monitoring of children at all times, both within the house and whilst in the garden, and you should verify to your own satisfaction the suitability of anything we provide in the course of the rental like hi-chairs, cots etc.

19. The presence of animals and insects in Sri Lanka is inevitable and we cannot be held responsible for anything untoward in this regard.

    Force Majeure & The Law 

20. We cannot accept any responsibility for compensation where performance of our obligations is hindered or prevented by reasons beyond out control or by circumstances amounting to Force Majeure not for any failure in the supply of public services.